Contact Us
Have questions? We'd love to hear from you. Our team is here to help.
Contact Us
Email Us
hello@bzdoll.com
We'll respond within 24 hours
Call Us
+1 (555) 123-4567
Mon–Fri 9AM-6PM EST
Business Hours
Monday – Friday
9:00 AM - 6:00 PM EST
Visit Us
New York, NY
By appointment only
Customer Support
Our dedicated support team is ready to help with any questions about our dolls, shipping, custom orders, or care instructions.
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Frequently Asked Questions
Get quick answers to common questions about our dolls and services
How long does shipping take?
Standard shipping takes 5-7 business days within the US. International shipping varies by location, typically 10-15 business days.
Do you offer custom dolls?
Yes! We create custom portrait dolls from your photos. Contact us for details and pricing.
What materials are used?
All our dolls are crafted from food-grade silicone—non-toxic, safe for children, and certified to international standards.
What is your return policy?
We offer 30-day returns for unused dolls in their original packaging. Custom orders are final sale.